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Tips that actually help you get more jobs

No fluff. Just practical advice for UK trades.

GUIDE

Why your phone stops ringing — and what a website needs to fix it

Most trade websites don't fail because they look bad. They fail because they answer the three questions every customer has before they call. Here's what actually makes a phone ring.

1. Speed beats beauty. A customer with a burst pipe is searching on their phone with one hand. If your site takes more than a couple of seconds to load, they're already on your competitor's. Every Cloud Hak site is built to load fast and show the phone number first.

2. Proof beats promises. "High quality work" means nothing. Photos of real jobs, real reviews from real customers, and clear before-and-afters are what turn a visitor into a call. If your reviews live on Google but not on your site, you're leaving trust on the table.

3. Being easy to call beats everything. A "Book a Call" button above the fold, on every page, on mobile — that single change is often worth more than a redesign. Add click-to-call, and the distance from "found you" to "phoned you" drops to two taps.

None of this needs a big budget. It needs a site built around one job: making your phone ring.

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GUIDE

Google Reviews: how to get more of them (without begging)

Reviews are the single biggest trust signal for a local trade business — and the easiest one to systemise. Most tradesmen leave them to chance; the ones who win make asking automatic.

Ask at the happy moment. The best time to ask is minutes after you finish a job the customer is pleased with — not days later by text. A simple "would you mind leaving a quick Google review? It genuinely helps a small business like mine" works. Make it part of your sign-off routine, not an afterthought.

Make it a two-tap job. Send a direct link to your Google review form, not a link to your homepage. Every extra tap loses half the people. Then let a system chase the ones who forget — politely, once.

Reply to every review. Good or bad, a short reply shows both the reviewer and every future customer that you're still in business and still care. It's free credibility.

We build review-asking into the marketing systems we set up for trades — so it happens on every job without you remembering to ask.

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