Nima Hakimmaani — Operations Plan | Airway Clinic <meta name="description" content="Interactive demo of an AI-managed monthly care plan for clinics. Built by Cloud Hak." /> <meta property="og:title" content="AI Monthly Care Plan Demo — Cloud Hak" /> <meta property="og:description" content="Interactive demo of an AI-managed monthly care plan for clinics. 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td{padding:8px;border-bottom:1px solid var(--border);vertical-align:top} .tbl tr:last-child td{border-bottom:none} /* Finance meeting agenda */ .agenda-item{display:flex;gap:8px;padding:8px 0;border-bottom:1px solid var(--border)} .agenda-item:last-child{border-bottom:none} .agenda-time{font-size:0.72rem;color:var(--gold);font-weight:600;min-width:64px;flex-shrink:0;padding-top:1px} .agenda-body{font-size:0.8rem} .agenda-body strong{color:#e0e0e8} .agenda-body span{color:var(--dim)} /* Highlight */ .hl{background:var(--blue);color:#fff;padding:14px 16px;border-radius:10px;font-weight:600;font-size:0.85rem;margin:14px 0;text-align:center;line-height:1.5} .hl small{font-size:0.75rem;font-weight:400;display:block;margin-top:4px;opacity:0.85} /* Info box */ .info{background:rgba(34,160,107,0.06);border:1px solid rgba(34,160,107,0.25);border-radius:10px;padding:14px;margin:10px 0;font-size:0.8rem;color:var(--dim);line-height:1.5} .info strong{color:var(--green)} /* Callout */ .callout{background:rgba(232,193,112,0.06);border:1px solid rgba(232,193,112,0.2);border-radius:10px;padding:14px;margin:10px 0} .callout strong{color:var(--gold)} /* Skills list */ .skills{list-style:none} .skills li{padding:7px 0;border-bottom:1px solid var(--border);font-size:0.82rem;display:flex;gap:6px;align-items:flex-start} .skills li:last-child{border-bottom:none} .skills .ck{color:var(--green);font-weight:bold;flex-shrink:0} /* Value cards */ .vgrid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-top:12px} .vcard{background:var(--bg);border-radius:10px;padding:14px;border-left:3px solid var(--green)} .vcard .ic{font-size:1.3rem;margin-bottom:4px} .vcard h4{color:var(--gold);font-size:0.85rem;margin-bottom:3px} .vcard p{font-size:0.76rem;color:var(--dim);line-height:1.35} /* Principle box */ .principle{text-align:center;padding:16px;background:rgba(34,160,107,0.06);border:1px solid rgba(34,160,107,0.2);border-radius:10px;margin-top:12px} .principle .big{font-size:0.95rem;color:var(--gold);font-weight:700;margin-bottom:6px} .principle .small{font-size:0.78rem;color:var(--dim)} /* Footer */ .foot{text-align:center;color:var(--faint);font-size:0.72rem;margin-top:24px;padding:16px 0;border-top:1px solid var(--border)} /* Day badge */ .day-badge{display:inline-block;background:var(--blue);color:#fff;font-size:0.68rem;font-weight:700;padding:2px 8px;border-radius:8px;margin-bottom:4px} </style> </head> <body> <div class="wrap">  <div class="hero"> <h1>Operations Plan</h1> <div class="sub">Airway Clinic · Nima Hakimmaani</div> <div class="badge">1 WEEK ON-SITE STOCKHOLM · 3 WEEKS REMOTE BRIGHTON</div> </div>  <div class="sec"> <div class="sec-title">What I Bring — Full Breakdown</div> <div class="sec-sub">Every task, the time it takes, and direct benefit to the clinic</div>  <div class="cat">📊 Finance & Bookkeeping <span class="cat-hrs">~5 hrs/week</span></div> <div class="task"> <div class="task-name">Bank reconciliation</div> <div class="task-meta"><span class="pill pill-time">3-4 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Match every transaction to records. Always knows exact cash position. Catches errors, duplicate charges, missed payments.</div> </div> <div class="task"> <div class="task-name">Invoicing — patient & supplier</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Weekly</span></div> <div class="task-benefit">Faster payment collection. Professional image. No invoices forgotten or delayed.</div> </div> <div class="task"> <div class="task-name">Credit control — chase overdue payments</div> <div class="task-meta"><span class="pill pill-time">1 hr</span><span class="pill pill-freq">Weekly</span></div> <div class="task-benefit">Recovers lost revenue. One overdue MARPE case = £7,500 recovered.</div> </div> <div class="task"> <div class="task-name">Receipt sorting & filing</div> <div class="task-meta"><span class="pill pill-time">1 hr</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Tax-deductible expenses captured. Skatteverket compliant. Clean audit trail.</div> </div> <div class="task"> <div class="task-name">Supplier cost review</div> <div class="task-meta"><span class="pill pill-time">1 hr</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Identifies over-ordering, negotiates better rates. Typical savings: 10-15% on supplies.</div> </div> <div class="task"> <div class="task-name">Monthly P&L report</div> <div class="task-meta"><span class="pill pill-time">2-3 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Dr. Sia sees exactly where money comes from and goes. No guessing.</div> </div> <div class="task"> <div class="task-name">Quarterly tax prep</div> <div class="task-meta"><span class="pill pill-time">3-4 hrs</span><span class="pill pill-freq">Quarterly</span></div> <div class="task-benefit">Skatteverket filings ready on time. No penalties. No stress.</div> </div> <div class="task"> <div class="task-name">Cash flow forecasting</div> <div class="task-meta"><span class="pill pill-time">1 hr</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Predicts cash crunches before they happen. Plans equipment purchases with confidence.</div> </div> <div class="task"> <div class="task-name">Investor-ready financials</div> <div class="task-meta"><span class="pill pill-time">2-3 hrs</span><span class="pill pill-freq">Quarterly</span></div> <div class="task-benefit">Clean, professional documentation if investor or partner opportunities arise.</div> </div>  <div class="cat">🎯 CRM & Lead Conversion <span class="cat-hrs">~11 hrs/week</span></div> <div class="task"> <div class="task-name">Daily CRM — leads, tagging, pipeline, comms</div> <div class="task-meta"><span class="pill pill-time">2 hrs</span><span class="pill pill-freq">Every morning</span></div> <div class="task-benefit">Check overnight leads, respond within 24h, tag/categorise, move through pipeline, handle patient comms. <strong style="color:#e8c170">Worth £336k/year in recovered conversions.</strong></div> </div> <div class="task"> <div class="task-name">Follow-up sequences (automated)</div> <div class="task-meta"><span class="pill pill-time">2-3 hrs setup</span><span class="pill pill-freq">One-time</span></div> <div class="task-benefit">Every patient gets consistent follow-up without manual effort. Recovers "on the fence" patients.</div> </div> <div class="task"> <div class="task-name">Consultation booking</div> <div class="task-meta"><span class="pill pill-time">30 min</span><span class="pill pill-freq">As needed</span></div> <div class="task-benefit">Patient gets a booking link or direct call. Reduces drop-off between enquiry and appointment.</div> </div> <div class="task"> <div class="task-name">Reactivation campaigns</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Quarterly</span></div> <div class="task-benefit">Resurrect leads who went quiet. 4 unresponded leads identified = £15-20k potential.</div> </div> <div class="task"> <div class="task-name">Patient intake forms</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">One-time setup</span></div> <div class="task-benefit">Jessica gets clean, structured info before the patient arrives. Faster, more accurate intakes.</div> </div> <div class="task"> <div class="task-name">Review collection (automated)</div> <div class="task-meta"><span class="pill pill-time">1 hr setup</span><span class="pill pill-freq">Automated</span></div> <div class="task-benefit">More 5-star Google reviews = higher ranking = more organic leads. Compounding effect.</div> </div> <div class="task"> <div class="task-name">Weekly conversion report</div> <div class="task-meta"><span class="pill pill-time">30 min</span><span class="pill pill-freq">Weekly</span></div> <div class="task-benefit">How many leads came in, how many converted, what stage each is at. Data-driven decisions.</div> </div>  <div class="cat">🚀 Marketing, SEO & Content <span class="cat-hrs">~7 hrs/week</span></div> <div class="task"> <div class="task-name">Website updates</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Pricing, treatments, team, photos. New treatments added. Patient questions answered before they call.</div> </div> <div class="task"> <div class="task-name">SEO content writing (Swedish + English)</div> <div class="task-meta"><span class="pill pill-time">4-5 hrs/article</span><span class="pill pill-freq">1-2/month</span></div> <div class="task-benefit">Blog posts from real patient questions. Written in Swedish AND English. Rank for "MARPE Sverige", "munandning barn Stockholm". Patients find the clinic organically.</div> </div> <div class="task"> <div class="task-name">Google Business Profile</div> <div class="task-meta"><span class="pill pill-time">30 min</span><span class="pill pill-freq">Weekly</span></div> <div class="task-benefit">Google Maps local results. Photos, posts, Q&A. Free patient acquisition.</div> </div> <div class="task"> <div class="task-name">Google Ads management</div> <div class="task-meta"><span class="pill pill-time">2 hrs</span><span class="pill pill-freq">Weekly (if running)</span></div> <div class="task-benefit">Targeted patient acquisition. Control spend, track ROI, scale what works.</div> </div> <div class="task"> <div class="task-name">Social media scheduling</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Weekly</span></div> <div class="task-benefit">Instagram, Facebook. Consistent presence. Before/after photos. Educational content builds trust.</div> </div> <div class="task"> <div class="task-name">Email marketing</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Newsletter, patient education. Keeps clinic top-of-mind. Drives referrals and reactivations.</div> </div> <div class="task"> <div class="task-name">Website technical SEO</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Speed, schema, meta tags. Faster site, better rankings, more organic traffic. Zero-cost acquisition.</div> </div> <div class="task"> <div class="task-name">Lead magnet creation</div> <div class="task-meta"><span class="pill pill-time">3-4 hrs</span><span class="pill pill-freq">Quarterly</span></div> <div class="task-benefit">Downloadable guides. "Free guide: Mouth breathing in children" captures emails and generates leads.</div> </div>  <div class="cat">⚙️ Systems & Automation <span class="cat-hrs">~1.5 hrs/week ongoing</span></div> <div class="task"> <div class="task-name">CRM workflow design</div> <div class="task-meta"><span class="pill pill-time">2-3 hrs</span><span class="pill pill-freq">One-time</span></div> <div class="task-benefit">Automated lead routing: new lead → auto-tagged → auto-assigned → auto-responded to. Zero manual delay.</div> </div> <div class="task"> <div class="task-name">Automated appointment reminders</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">One-time</span></div> <div class="task-benefit">Reduces no-shows by 50-70%. Each saved appointment = recovered revenue.</div> </div> <div class="task"> <div class="task-name">Email/SMS template library</div> <div class="task-meta"><span class="pill pill-time">2-3 hrs</span><span class="pill pill-freq">One-time</span></div> <div class="task-benefit">Consistent, professional communication. Swedish, English, and Farsi templates ready.</div> </div> <div class="task"> <div class="task-name">Triage framework deployment</div> <div class="task-meta"><span class="pill pill-time">2-3 hrs</span><span class="pill pill-freq">One-time training</span></div> <div class="task-benefit">Jessica handles GREEN tier patients independently. Frees 10+ hours/month of Dr. Sia's time.</div> </div> <div class="task"> <div class="task-name">Process documentation (SOPs)</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Weekly</span></div> <div class="task-benefit">Anyone can step in. Clinic doesn't depend on one person's knowledge.</div> </div> <div class="task"> <div class="task-name">Data backup & security</div> <div class="task-meta"><span class="pill pill-time">30 min</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Patient data protected. GDPR compliant. Peace of mind.</div> </div>  <div class="cat">💻 App & Tool Development <span class="cat-hrs">~10 hrs/week</span></div> <div class="task"> <div class="task-name">Patient training apps</div> <div class="task-meta"><span class="pill pill-time">8-10 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Myofunctional exercise trackers, reflex integration guides. Improves compliance and outcomes. Differentiates clinic from competitors.</div> </div> <div class="task"> <div class="task-name">Patient education tools</div> <div class="task-meta"><span class="pill pill-time">6-8 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Interactive guides on mouth breathing, jaw development, TMJ. Parents understand treatment before consultation. Higher conversion.</div> </div> <div class="task"> <div class="task-name">Internal clinic tools</div> <div class="task-meta"><span class="pill pill-time">6-8 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Triage dashboards, patient tracking, staff workflows. Jessica and Dr. Sia save time on admin.</div> </div> <div class="task"> <div class="task-name">Lead magnet apps</div> <div class="task-meta"><span class="pill pill-time">4-6 hrs</span><span class="pill pill-freq">Quarterly</span></div> <div class="task-benefit">Free self-assessment tools ("Is my child mouth breathing?"). Generates qualified leads automatically.</div> </div> <div class="task"> <div class="task-name">Progress tracking apps</div> <div class="task-meta"><span class="pill pill-time">6-8 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Photo journals, symptom diaries, milestone trackers. Before/after evidence for marketing. Treatment outcome data.</div> </div> <div class="task"> <div class="task-name">Clinic website features</div> <div class="task-meta"><span class="pill pill-time">4-6 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Online booking, payment portals, patient login area. Reduces phone calls. Professional image.</div> </div> <div class="info"> <strong>Already built:</strong> Myofunctional training app, carnivore health tracker, patient triage framework, lead analysis pipeline, automated security suite.<br> <strong style="color:#e8c170">Pipeline:</strong> Patient self-assessment tool, Swedish exercise library, parent education portal, post-treatment progress tracker. </div>  <div class="cat">🤝 Operations & Relationships <span class="cat-hrs">~3 hrs/week</span></div> <div class="task"> <div class="task-name">Supplier management</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Orders, pricing, relationships. Better rates, reliable supply, fewer stock-outs.</div> </div> <div class="task"> <div class="task-name">Partner/referral network</div> <div class="task-meta"><span class="pill pill-time">2-3 hrs</span><span class="pill pill-freq">Monthly (on-site)</span></div> <div class="task-benefit">GPs, ENTs, sleep clinics. Builds referral pipeline. ENTs who see airway issues send patients to you.</div> </div> <div class="task"> <div class="task-name">Team coordination</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Weekly</span></div> <div class="task-benefit">Jessica, any future staff. Everyone aligned. Jessica knows what to handle vs escalate.</div> </div> <div class="task"> <div class="task-name">Stock control audit</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Monthly (on-site)</span></div> <div class="task-benefit">Identify expired, over-stocked, or running-low items. Prevent waste and shortages.</div> </div> <div class="task"> <div class="task-name">Patient experience mapping</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Quarterly</span></div> <div class="task-benefit">Walk through the entire patient journey. Find friction points. Improve experience.</div> </div>  <div class="cat">📈 Strategy & Growth <span class="cat-hrs">~1 hr/week</span></div> <div class="task"> <div class="task-name">Revenue forecasting</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Monthly projections. Plan hiring, equipment, and expansion with confidence.</div> </div> <div class="task"> <div class="task-name">Capacity planning</div> <div class="task-meta"><span class="pill pill-time">30-60 min</span><span class="pill pill-freq">Monthly</span></div> <div class="task-benefit">Dr. Sia's clinical hours vs demand. Identify when another dentist or hygienist is needed.</div> </div> <div class="task"> <div class="task-name">Pricing strategy review</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Quarterly</span></div> <div class="task-benefit">Ensure pricing reflects value. Identify underpriced services. Maximise margin.</div> </div> <div class="task"> <div class="task-name">Market analysis</div> <div class="task-meta"><span class="pill pill-time">1-2 hrs</span><span class="pill pill-freq">Quarterly</span></div> <div class="task-benefit">What competitors charge and offer. Position clinic competitively. Spot gaps in the market.</div> </div> <div class="task"> <div class="task-name">Expansion planning</div> <div class="task-meta"><span class="pill pill-time">2-3 hrs</span><span class="pill pill-freq">As needed</span></div> <div class="task-benefit">New services, second location. Structured roadmap for growth without overextending.</div> </div>  <div class="hl" style="margin-top:20px;"> Total ongoing commitment: ~37 hours/week <small>+ one-time setup tasks (systems, automations, templates, triage training)</small> </div> <div style="display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:10px;font-size:0.78rem;"> <div style="background:var(--bg);padding:10px;border-radius:8px;text-align:center;border:1px solid var(--border)"> <span style="color:var(--gold);font-weight:700;font-size:1.1rem;">~30 hrs</span><br> <span style="color:var(--dim)">Remote weeks (Brighton)</span> </div> <div style="background:var(--bg);padding:10px;border-radius:8px;text-align:center;border:1px solid var(--border)"> <span style="color:var(--gold);font-weight:700;font-size:1.1rem;">~50+ hrs</span><br> <span style="color:var(--dim)">On-site week (Stockholm)</span> </div> </div> </div>  <div class="sec"> <div class="sec-title">Proven Experience</div> <ul class="skills"> <li><span class="ck">✓</span> <span><strong>4 years managing Dr. Sia's previous dental practice</strong> — bookkeeping, patient coordination, operations</span></li> <li><span class="ck">✓</span> <span><strong>Current role: Patient Growth Coordinator</strong> — lead conversion, patient journey, CRM</span></li> <li><span class="ck">✓</span> <span><strong>Web development & SEO</strong> — built airwayclinic.se, cloud-hak.com, multiple client sites</span></li> <li><span class="ck">✓</span> <span><strong>Automation specialist</strong> — GHL CRM expert, API integrations, workflow design</span></li> <li><span class="ck">✓</span> <span><strong>Bookkeeping & credit control</strong> — bank reconciliation, invoicing, financial reporting</span></li> <li><span class="ck">✓</span> <span><strong>Trilingual: English + Swedish + Farsi</strong></span></li> </ul> </div>  <div class="sec"> <div class="sec-title">The Opportunity in the CRM</div> <div class="sec-sub">Based on analysis of all 201 leads (Feb–Jul 2026)</div> <div class="metrics"> <div class="metric"><span class="n">201</span><span class="l">Leads</span></div> <div class="metric"><span class="n">212</span><span class="l">Patients</span></div> <div class="metric"><span class="n">£840k</span><span class="l">Pipeline</span></div> </div> <table class="tbl"> <thead><tr><th>Conversion</th><th>Revenue</th><th>Annualised</th></tr></thead> <tbody> <tr><td>90% (historical)</td><td><strong>£756k</strong></td><td><strong>£1.68M</strong></td></tr> <tr><td>75% (realistic)</td><td>£630k</td><td>£1.4M</td></tr> <tr><td>50% (conservative)</td><td>£420k</td><td>£933k</td></tr> </tbody> </table> <div class="hl"> Every unresponded lead costs up to £10,000. <small>My daily 2-hour CRM block = £336k/year in recovered conversions.</small> </div> </div>  <div class="sec"> <div class="sec-title">Week 1 — On-Site (Stockholm)</div> <div class="sec-sub">7 days focused on what can only be done in person</div> <div class="cat">Block 1: Finance & Systems</div> <table class="tbl"> <thead><tr><th>Day</th><th>Morning</th><th>Afternoon</th></tr></thead> <tbody> <tr><td><strong>D1</strong></td><td>Arrive. Settle in.</td><td>Dinner + catch-up with Dr. Sia</td></tr> <tr><td><strong>D2</strong></td><td>Bank reconciliation + invoices</td><td>Receipts + supplier review + stock</td></tr> <tr><td><strong>D3</strong></td><td>Patient invoicing + credit control</td><td>CRM setup, automations, IT systems</td></tr> </tbody> </table> <div class="cat">Block 2: Clinic & Relationships</div> <table class="tbl"> <thead><tr><th>Day</th><th>Morning</th><th>Afternoon</th></tr></thead> <tbody> <tr><td><strong>D4</strong></td><td>Patient observation, shadow Jessica</td><td>Partner visits (GPs, ENTs, sleep clinics)</td></tr> <tr><td><strong>D5</strong></td><td>Team alignment, triage training</td><td><strong>Monthly Finance Meeting</strong> ↓</td></tr> </tbody> </table> <div class="cat">Block 3: Build & Plan</div> <table class="tbl"> <thead><tr><th>Day</th><th>Morning</th><th>Afternoon</th></tr></thead> <tbody> <tr><td><strong>D6</strong></td><td>P&L + tax prep + investor financials</td><td>Website, SEO, content, marketing</td></tr> <tr><td><strong>D7</strong></td><td>Analytics + plan remote weeks</td><td>Travel home</td></tr> </tbody> </table> </div>  <div class="sec"> <div class="sec-title">Monthly Finance Meeting</div> <div class="sec-sub">Day 5 on-site · with Dr. Sia · 60 minutes · structured</div> <div class="callout"> <div class="agenda-item"> <div class="agenda-time">0-10 min</div> <div class="agenda-body"><strong>Revenue Review</strong><br><span>Income by treatment type. New patients, case values, deposits collected.</span></div> </div> <div class="agenda-item"> <div class="agenda-time">10-20 min</div> <div class="agenda-body"><strong>Expense Review</strong><br><span>Expenses by category. Supplier costs. Anomalies flagged. Month-over-month comparison.</span></div> </div> <div class="agenda-item"> <div class="agenda-time">20-30 min</div> <div class="agenda-body"><strong>Outstanding Receivables</strong><br><span>Who hasn't paid. Overdue invoices. Payment plans. Collection actions.</span></div> </div> <div class="agenda-item"> <div class="agenda-time">30-40 min</div> <div class="agenda-body"><strong>Pipeline Report</strong><br><span>New leads. Conversion rate. Where patients sit. Bottlenecks identified.</span></div> </div> <div class="agenda-item"> <div class="agenda-time">40-50 min</div> <div class="agenda-body"><strong>Capacity Planning</strong><br><span>Dr. Sia's clinical hours vs demand. Booking lead time. Urgent cases.</span></div> </div> <div class="agenda-item"> <div class="agenda-time">50-60 min</div> <div class="agenda-body"><strong>Decisions & Next Steps</strong><br><span>Financial decisions. Next month's budget. Action items assigned.</span></div> </div> </div> <div style="font-size:0.8rem;color:var(--dim);margin-top:8px;"> <strong style="color:#e0e0e8">I prepare:</strong> P&L statement, revenue breakdown, conversion report, invoice list, projections.<br> <strong style="color:#e0e0e8">Dr. Sia reviews:</strong> Clinical priorities, capacity, staffing/equipment, strategy. </div> </div>  <div class="sec"> <div class="sec-title">Weeks 2–4 — Remote (Brighton)</div> <div class="sec-sub">Daily CRM + structured focus blocks</div> <div class="cat">Every Morning (2 hours)</div> <ul class="skills"> <li><span class="ck">→</span> Check overnight leads (Swedish time ahead of UK)</li> <li><span class="ck">→</span> Respond to every lead within 24 hours</li> <li><span class="ck">→</span> Tag, categorise, route in CRM</li> <li><span class="ck">→</span> Move patients through pipeline stages</li> <li><span class="ck">→</span> Patient communications (email, SMS)</li> <li><span class="ck">→</span> Follow up on pending consultations and outstanding replies</li> </ul> <div class="cat">Weekly Focus Blocks (in addition to daily 2hr CRM)</div> <table class="tbl"> <thead><tr><th>Day</th><th>CRM Admin</th><th>Focus Block</th></tr></thead> <tbody> <tr><td><strong>Mon</strong></td><td>Follow-ups, appointments</td><td>3hrs: Sequences + review collection</td></tr> <tr><td><strong>Tue</strong></td><td>Pipeline audit</td><td>3hrs: SEO + content writing</td></tr> <tr><td><strong>Wed</strong></td><td>Bookings, new leads</td><td>3hrs: Marketing + Google Business</td></tr> <tr><td><strong>Thu</strong></td><td>Patient comms</td><td>3hrs: Social media + outreach</td></tr> <tr><td><strong>Fri</strong></td><td>Conversion report</td><td>3hrs: Financial analysis + admin</td></tr> <tr><td><strong>Sat</strong></td><td>—</td><td>4-6hrs: Deep work — apps, content, systems</td></tr> <tr><td><strong>Sun</strong></td><td>—</td><td>1-2hrs: Planning. Rest.</td></tr> </tbody> </table> </div>  <div class="sec"> <div class="sec-title">What Dr. Sia Gets</div> <div class="vgrid"> <div class="vcard"> <div class="ic">🩺</div> <h4>More Clinical Time</h4> <p>All non-clinical work handled. Dr. Sia treats patients — nothing else.</p> </div> <div class="vcard"> <div class="ic">📊</div> <h4>Clear Numbers</h4> <p>Monthly P&L, forecasts, pipeline reports. Always knows where the business stands.</p> </div> <div class="vcard"> <div class="ic">⚡</div> <h4>Faster Response</h4> <p>Every lead answered within 24h. No more "is this clinic still open?" messages.</p> </div> <div class="vcard"> <div class="ic">🔧</div> <h4>Systems That Scale</h4> <p>CRM, automations, triage — the business runs even when no one's watching.</p> </div> </div> <div class="hl" style="margin-top:16px;"> This reduces Dr. Sia's non-clinical workload and frees him to focus entirely on treating patients. </div> </div>  <div class="sec"> <div class="sec-title">Travel Logistics</div> <table class="tbl"> <thead><tr><th>Detail</th><th>Info</th></tr></thead> <tbody> <tr><td>Route</td><td>Brighton → Gatwick → Stockholm Arlanda</td></tr> <tr><td>Airlines</td><td>Norwegian, easyJet, SAS</td></tr> <tr><td>Flight cost</td><td>£50–120 return</td></tr> <tr><td>Flight time</td><td>~2.5 hours</td></tr> <tr><td>Monthly cost</td><td>~£100</td></tr> </tbody> </table> <div style="font-size:0.82rem;color:var(--green);text-align:center;margin-top:8px;"> One patient at £2,500 covers 2+ years of flights. </div> </div>  <div class="principle"> <div class="big">If it can be done from Brighton, it doesn't get done in Stockholm.</div> <div class="small">On-site time is for physical documents, face-to-face relationships, patient observation, and the monthly finance meeting.</div> </div> <div class="foot"> Prepared for Dr. Sia Hakimmaani · Airway Clinic Stockholm<br> Operations Plan